📌 Overview
Product tagging connects a review to a specific product (and variant) so it can be showcased on your site. There are a few ways to tag a product, but this article covers the initial method: tagging a product while uploading a new asset directly from the Products tab.
💡 When Might You Want to Use This?
- You're uploading a new asset and want to attach it to a specific product right away.
- You want to showcase different variants of a product using separate reviews.
🪜 Step-by-Step Instructions
1. Navigate to the Product
- In the left-hand panel, click Products.
- Click into the product you'd like to add a review to.
You'll see three tabs on the product's main screen: Reviews, Product Information, and Score Trends. Stay on the Reviews tab for this walkthrough.
2. Create a New Product Review
- In the top-right corner, you'll see three options: Create Product Review, Export Reviews, and Export Assets. Click Create Product Review.
- Click Browse Files and select the video you'd like to upload.
Once the upload finishes, you'll see a message confirming the asset is prepared for saving. From here, you can configure the tagged product, assign a creator, assign a playlist, and add a text review.
3. Tag the Product
- At the top of the Details tab, click the Product/Variant dropdown.
- Select the product you'd like to tag from the list.
- If the product has variants, select the specific variant you want to add to this review.
- Click Save.
The tagged product and variant will now appear under Tagged Products. You can tag a single product, or tag multiple products if you'd like to showcase several variants on the same review.
4. Finish the Review
- Tag an existing creator, or use Quick Add to add a new one.
- Optionally, assign the review to a playlist.
- Optionally, add a text review.
Note: Text reviews only display on the Standard module — they won't appear on the Mini module.
5. Save and Approve
Click Save and Approve to finish. Your product is now tagged onto the review.
🔁 Other Ways to Tag a Product
Product tagging isn't limited to uploading a new asset from the Products tab. You can also tag (or update) products from:
- Asset Gallery — Click into any existing review, regardless of its status (live, draft, or otherwise), and add or remove tagged products directly.
- Desktop Import — Navigate to your imported assets and manually tag any pending or unapproved reviews located there.
🛠️ Troubleshooting
I don't see the product I'm looking for in the dropdown
- Confirm the product has been imported into the system and exists under the correct storefront.
My text review isn't showing on the site
- Text reviews only appear on the Standard module. If you're using the Mini module, the text review won't be visible there.
I need to tag more than one product on the same review
- Repeat the tagging step for each additional product or variant you'd like to include before saving.