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Shopify Product Sync Instructions

Updated

Last Updated: July 9, 2026

 

📌 Overview

To sync your Shopify products with Hue, we need read and write access to your product data. This article walks you through creating a custom app in your Shopify Dev Dashboard and sharing the resulting credentials with our team.

 

💡 When Might You Want to Use This?

  • You're setting up Hue for the first time and need to connect your Shopify store's product catalog.
  • You're reconnecting or re-authorizing product sync after rotating your app credentials.

⚠️ Important to Know

This token gives Hue read and write permissions for your products. We only use write access to add AEO-optimized video content to your product's metafields — we do not modify pricing, inventory, descriptions, or any other product data.

 

🪜 Quick Reference (Text Steps)

  1. Go to Settings → Apps → Develop apps.
  2. Click Build apps in Dev Dashboard.
  3. Click Create app. Name it "Product Sync Integration", then click Create.
  4. After the app is created, scroll down to Access and click Select scopes.
  5. From the Admin API dropdown, enable the following scopes:
    • Admin API, Product Information → read_product_listings
    • Admin API, Products → write_products
    • Admin API, Products → read_products
  6. Click Done, then click Release. (Version name and message are optional.) Click Release again to confirm.
  7. Once installed, click Settings in the left-hand panel.
  8. Under Credentials → Secret, click the eye icon 👁 to reveal it.
  9. Copy both the Client ID and Secret, and share them with the Hue team.
  10. Go to Home, click Install App, select your storefront, and click Install on the Shopify admin page that opens.
  11. That's it — you're all set!

 

🖼️ Visual Guide


Step 1–2: Open the Dev Dashboard

Go to Settings → Apps → Develop apps, then click Build apps in Dev Dashboard.

01-apps-develop-apps.png

02-build-apps-dev-dashboard.png

Step 3: Create the App

Click Create app, name it "Product Sync Integration," and click Create.

03a-create-app-button.png
03b-create-app-name.png


Step 4–5: Select API Scopes

Scroll to Access and click Select scopes. From the Admin API dropdown, enable read_product_listings, read_products, and write_products.

04-access-select-scopes.png
05-select-scopes-checked.png


Step 6: Release the App

Click Done, then Release. Version name and message are optional — click Release again to confirm.

06a-click-release.png
06b-release-version-dialog.png


Step 7–9: Copy Your Credentials

Click Settings in the left-hand panel, then reveal and copy both the Client ID and Secret under Credentials. Share both with the Hue team.

07-settings-credentials.png


Step 10: Install the App

Go to Home, click Install App, select your storefront, and confirm by clicking Install.

10a-home-install-app.png
10b-install-app-confirm.png

 

🛠️ Troubleshooting

I don't see "Develop apps" under Settings → Apps

  • This option is typically limited to store owners and staff with full admin permissions. Confirm your account has the right access level.

I can't find the scopes I need in the dropdown

  • Make sure you've selected Admin API from the dropdown at the top of the Select Scopes modal — scopes are grouped by API type.

The Client ID or Secret isn't visible

  • Click the eye icon 👁 next to the Secret field to reveal it. The Client ID should already be visible in plain text.

I already installed the app but need new credentials

  • Go to Settings → Credentials and click Rotate to generate a new Secret, then share the updated credentials with Hue.

 

📚 Resources

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